When we see our fans talking online about their amazing customer experience, it makes us feel good. It’s been our commitment since day one to go above and beyond to create the best customer experience ever. We’re living up to that promise and keeping it real 24/7. Check it out:
I just ordered the box xl from @fitmarkbags I CAN’T WAIT! I realized after I ordered (which always happens, doesn’t it?) that maybe I want the shield. So called CS and it said they were closed (duh, it is Sunday!) but leave a message. So left a message and sent an email, just in case. They called me back! ON A SUNDAY! Nader gave me a run down of the bags and I stayed with the box xl. Talk about customer service!!! He even sent a follow-up message. That is the kind of business you want to deal with. Can’t wait for it to ship. I will be posting pics. Of course I ordered the PINK one. They are on sale right now (15%) code: save15 This will help with my meal prep! #fitmark #mealpreponthego #mealprep #mealsonthego #happycustomer #customerservice
The VIP behind this #happycustomer phenomenon is none other than Nader Parvin, Fitmark’s Account Coordinator Extraordinaire! Nader is exceptional at making customers happy, so much so that our inbox is often bursting at the seams with compliments from satisfied customers.
Treated myself to a little belated birthday gift; a Fitmark bag! This is the athletic tote and if u are an avid gym goer like myself, this is the ideal bag to get! The straps are so comfy, can use the shoulder strap or even the handles around the shoulder. With the strap attached, the bag falls to about my mid thigh, so when I walk, it’s not bouncing off my knee like my Nike duffel bag does. And the handles make it classy and cute if u want to wear it around ur arm like I am here or over the shoulder. It’s very spacious inside with lots of compartments for anything. And when u carry it around the shoulder, it doesn’t weigh u down or make it uncomfortable to walk with. I’d like to meet the team who created this bag! They have an array of different types of bags to choose from. Check out their website. U can get between 15-20% off ur purchase! Go to: fitmarkbags.com Great deal for a great bag! And their customer service is the best all around! I may even do my first YouTube video for a review on this bag. I’m super shy, so we’ll see! #nicebag #fitmark #athletictote #happymom #birthdaygifttomyself #worthit #keeppushing #everydayikeeppushing #fitlife #goals #gainz #gymlife #getitgirl #my3 #mylife #mypassion #shygal
A photo posted by Sara Moss (@saramoss) on
We absolutely love that you take the time to reach out and give us your amazing feedback, because your Fitmark experience should be nothing less than phenomenal. You can contact us online @fitmarkbags on Instagram, Twitter or Facebook anytime.
Going above and beyond is our way of life, and you can expect the same thing in our products. That’s our guarantee to you.
Sport Your Lifestyle
The Fitmark Team