*Due to COVID 19 health and safety concerns to prevent the spread, our return and exchange policy is currently suspended. We care about everyone’s safety, and to prevent potential contagious product returns/exchanges believe you will agree this is in everyone’s best interest. As COVID 19 restrictions are eased, we will remove this suspension, and reinstate our regular return/exchange policy as follows: We hope that you will be thrilled with your Fitmark product, but if for any reason a non-custom product is not what you expected it to be and is in new and resalable condition, you have 30 days to return the product for a full refund. If you order a custom product, the sale is final and cannot be returned. However, custom ordered products are still covered under our warranty. When returning a product, you will be required to include a receipt and you will be responsible for the shipping cost associated with the return. To return a product please email us at info@fitmarkbags.com or call us at 866-549-5472.
Returns should be sent to:
Fitmark
Attention: Returns
18303 Main St #334
Jamestown, CA 95327
If you have any questions about returning a product or this return policy, please contact us at 866-549-5472.
*Revision August 24, 2020
